Privacy

FreezeWatch aims to keep privacy straightforward and readable.

This page explains, in plain language, the kinds of information FreezeWatch handles and the third-party services involved in running the product.

Plain-language overview

The short version

FreezeWatch stores account and workspace information so the product can authenticate users, show the right data, support billing, and render the freeze-drying workflow inside the app.

FreezeWatch is not built as a public social platform. The information you enter exists to support your operational workspace.

Authentication and billing-related flows depend on trusted third-party services, and the app uses hosting and database providers to stay available.

If you need help or have privacy questions, contact support@thefreezewatch.com.

What FreezeWatch collects

FreezeWatch collects the information needed to create and run an account, such as sign-in details, billing state, and the data you enter into the workspace. That can include batches, operators, freeze dryers, recipes, supplies, inventory records, and related notes or report data.

How the information is used

The information is used to operate the app, secure accounts, support billing, render the workspace, and improve product reliability. FreezeWatch uses the data to show you your own workspace, maintain access status, and deliver the features you expect inside the app.

Service providers

FreezeWatch relies on third-party infrastructure providers to run the product. That includes services used for authentication, hosting, analytics, billing-related flows, and database storage. These providers may process data as needed to deliver their part of the service.

Access and retention

FreezeWatch keeps account and workspace data for as long as it is reasonably needed to operate the service, support users, meet legal obligations, and maintain account continuity. Access to the workspace is tied to your account status, but account and billing surfaces may remain available even if operational access is locked.

Contact

Questions about privacy, account information, or support can be sent to support@thefreezewatch.com. If the product expands or legal requirements change, this policy may be updated to reflect the current service.

Next step

Want to see how the app works in practice?

The trial is the easiest way to understand the product surface while still keeping pricing and account access visible.

Start 7-day trial View pricing